C bajai Privacy Policy — Our Commitment to Protecting Your Data

C bajai is a trusted online gaming platform offering safe and enjoyable gaming experiences for users in Bangladesh. We place the highest importance on our members' privacy and are fully committed to protecting your data.

This Privacy Policy applies when you:

• Visit the c bajai website (cbajai.com).
• Uses the c bajai mobile app.
• When you create an account or log in to c bajai.
• Get in touch with our support team.
• Participate in any of our services or promotional offers.

C bajai only collects information that is strictly necessary to provide our services. We have no interest in collecting anything beyond that. Full details are outlined in the table below:

Any information you provide when contacting our support team is also stored, so we can offer you better assistance in the future.

C bajai uses your data for the following purposes. Each purpose has a clear reason behind it, and our goal is always to improve your experience:

• Account Management: Completing the registration process, ensuring login security, and handling account-related communications.
• Payment Processing: Processing deposit and withdrawal requests accurately and maintaining transaction history.
• Service Quality Improvement: Analyzing your gaming activity to improve and enhance the platform.
• Security & Fraud Prevention: Detecting suspicious activity to keep your account secure.
• Legal Obligation: Retaining necessary data to comply with applicable laws and regulations.
• Personalized Offers: Sending relevant bonus and promotional offers based on your preferences.
• Responsible Gaming: Monitoring gaming behavior and providing support when needed.

C bajai does not sell your data. However, limited information may be shared with specific third parties where necessary to provide our services. Any such sharing is always done with your protection in mind:

• Payment Provider: Only the information required to complete transactions is shared with payment partners such as bKash, Nagad, and Rocket.
• Game Provider: Session data required for gameplay is shared with the game software provider.
• KYC Verification Services: Licensed third-party agencies are engaged to assist with identity verification.
• Law Enforcement: Data may be disclosed to authorities under a court order or legal obligation.

Cookies are small text files stored on your device. c bajai uses cookies to enhance your browsing experience. We use the following types of cookies:

• Essential Cookies: Login sessions and security tokens are essential for the platform to function — these cookies cannot be disabled.
• Functional Cookies: Remembers your preferences (language, theme). These are optional.
• Analytics Cookies: Helps identify which pages are used most. Fully anonymized data is used.
• Marketing Cookies: Used to show you relevant offers based on your interests.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working. Contact support for more information about cookies.

C bajai does not retain your data longer than necessary. Retention periods are determined by the type of data:

Once the retention period expires, your data is securely deleted or anonymized so it can no longer be used to identify you.

As a c bajai member, you have several important rights regarding your personal data. These rights are yours — and you can exercise them at any time:

C bajai follows the highest industry standards to protect your data. Our security framework is regularly updated and tested:

• 256-bit TLS/SSL Encryption: All data transfers are fully encrypted. No one can intercept or view your information in transit.
• Two-Factor Authentication (2FA): An additional verification step can be added at login — via OTP or an authenticator app.
• Firewall & Intrusion Detection: Advanced network security measures to keep our servers protected against external threats.
• Regular Security Audits: Third-party experts conduct regular reviews of c bajai's systems.
• Staff Training: All c bajai staff are trained in data protection and bound by confidentiality agreements.
• Data Breach Response Plan: In the event of a data breach, you will be notified within 72 hours.

C bajai is a platform strictly for users aged 18 and above. Collecting information from or providing services to minors is strictly against our policy.

• Age verification is mandatory at the point of registration.
• Date of birth and identity documents are verified as part of the KYC process.
• If any user is found to be under 18, their account will be closed immediately.
• Any data collected from a minor will be deleted immediately.

C bajai may update this Privacy Policy from time to time as needed. Changes may be prompted by:

• When new services or features are launched.
• When legal or regulatory requirements change.
• Due to technical development requirements.
• To strengthen security measures.

For significant changes, we will notify you via your registered email or mobile number and post a clear notice on the website. Continued use of the platform after any changes will be considered acceptance of the updated policy.

For any privacy-related questions, concerns, or complaints, please contact us directly. Our dedicated privacy team is ready to address all your queries:

• Email: support@cbajai.com
• Live Chat: Click the chat button at the bottom right of the website.
• Support Hours: 7 days a week, 24 hours a day.
• Response Time: Usually within 24 hours; up to 30 days for more complex matters.